Looking after your site
DeCODE
WordPress hosting, security, updates and ongoing site care for one simple monthly fee.
Fully Managed WordPress
Don't settle for "just hosting". Get a fully managed website package.
Our managed packages aren't just hosting. They're complete peace of mind. For one simple monthly fee we handle everything your WordPress site needs to stay online, secure, fast and up to date.
Core updates, plugin maintenance, performance monitoring, security hardening, daily backups and monthly reporting. Built for busy business owners who don't want to think about their website, because we already are.
Pricing · Pick your package
Two packages. Both fully managed. No surprises.
Standard WordPress
Premium Managed Package
For brochure and service sites
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DeCODE Hosting PackageAustralian AWS, hardened for WordPress
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Complete WordPress ManagementCore, plugin and theme updates handled
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Up to 2GB website sizeLarger sites may incur an additional fee
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No lock-in contractCancel any time, no exit fees
WordPress E-commerce
Platinum E-com Managed Package
For WooCommerce and online stores
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DeCODE Hosting PackageTuned for cart, checkout and order traffic
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Complete WordPress ManagementCore, plugin and theme updates handled
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Up to 5GB website sizeLarger stores may incur an additional fee
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No lock-in contractCancel any time, no exit fees
No lock-ins. // Cancel any time // Australian-owned and supported
Every package includes
All of our hosting includes the following
Every site we host gets the same care, regardless of size. Nothing in this list is an upsell.
Human Support
The Problem
Sick of chat bots, long hold times and tech speak?
The Solution
So are we. Call us and you get an actual human who will solve the problem in plain language.
Uptime Monitoring
The Problem
How do you actually know your site is up?
The Solution
Our server team watches your site 24/7. If something goes down, we start restoring it immediately, not when you happen to notice.
Daily Backups
The Problem
What if you break something or a plugin nukes the site?
The Solution
Daily off-site backups of every site and dev environment. Rolling back is a phone call away. Fully automatic.
SMTP Mailer
The Problem
Enquiry emails landing in junk, or never arriving at all?
The Solution
A proper authenticated mailer is baked into every site, so contact form emails actually reach your inbox.
Hardened Security
The Problem
No idea how to keep a WordPress site secure?
The Solution
Custom server rules, file permissions and firewall, all built specifically for WordPress, not blanket-applied like most hosts.
Monthly Reporting
The Problem
No visibility on how your site is performing?
The Solution
Every month you get a plain-English report covering uptime, updates applied, security status, and visitor analytics.
SSL Included
The Problem
Confused about which SSL you need and what to pay for?
The Solution
Free SSL is installed and configured for you. No add-ons, no paid certificates. The padlock just works.
Aussie AWS Infrastructure
The Problem
Where, how and with whom should you actually host?
The Solution
We host on Australian-based AWS with dedicated WordPress tuning, configured for speed and locked down for security.
Core & Plugin Updates
The Problem
What do you update, and what if it breaks the site?
The Solution
We run all WordPress and plugin updates, then check the site still works. If something breaks we roll it back until there's a fix.
2-Factor Authentication
The Problem
You can't control how strong everyone's password is.
The Solution
Every admin login requires 2FA, so only the right people can ever reach the WordPress dashboard.
Plugin Renewals Handled
The Problem
How do you keep track of every paid plugin licence?
The Solution
We handle the renewals and pull down the latest versions so your premium plugins never lapse.
Server-Level Caching
The Problem
You need a fast site without relying on flaky caching plugins.
The Solution
Server-level caching plus front-end optimisation built into the platform. Speed without the plugin cruft.