Box n’ Crate Hire

Box n’ Crate Hire is an independent, family-run Perth business that’s been making local moves easier since 2008. They were the first company in Western Australia to offer reusable plastic moving crates, a smarter and more sustainable alternative to single-use cardboard, and have built their reputation on strong, stackable, no-fuss gear delivered straight to the door.

The challenge was the website itself. After years of patches and add-ons, the original site had simply aged out. It couldn’t be updated to the latest version of PHP, the underlying code was tangled with legacy quirks, and ongoing issues were making day-to-day management painful. Rather than keep patching, the call was to start fresh.

We rebuilt the site from the ground up on a modern WordPress stack, with WooCommerce powering the hire-and-buy ordering flow. Everything was designed mobile-first, because moving customers are almost always browsing on a phone (often standing in a half-packed lounge room) and the checkout had to be quick and obvious. The product categories were restructured around the two clear customer journeys (Moving House and Moving Business), so the site nudges visitors toward the right gear for their size of move without making them dig.

Visually, the new design leans into Box n’ Crate’s bold yellow and clean, friendly tone. Key promises like next-day delivery in Perth and reusable crates that pack faster and carry more are surfaced front and centre, and the site now does a better job of telling the “why crates beat boxes” story that the team has been making in person for years.

The result is a faster, more reliable site that can actually be maintained going forward, with a checkout flow built for how customers really shop, and a presentation that finally matches the quality of the service behind it.